Terms and Conditions

1. Acceptance of Terms

By browsing our website, booking diagnostic appointments, or engaging our repair personnel, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not accept these Terms, you must discontinue using our services immediately.

2. Scope of Technical Services

GeekSmart Appliance offers onsite and remote technical support for residential and commercial equipment, including but not limited to:

• Refrigerator, freezer, ice maker, and wine cooler diagnostics and component repairs.
• Washing machine, clothes dryer, oven, range, and dishwasher repairs.
• Printer setup, copier configuration, paper jam fixes, and wireless driver troubleshooting.
• Commercial equipment inspection, preventive maintenance, and component replacements.
• Smart home hub pairing, TV wall mounting, and IT network optimization.

3. Eligibility & Access Authorization

To authorize technical service, you confirm and state that:

• You are at least 18 years of age and possess full legal authority to enter into service agreements.
• You own the equipment or hold explicit authorization from the property owner to grant repair access.
• You will provide a safe, accessible working environment for our mobile service personnel.

4. Pricing, Estimates & Billing

Diagnostic evaluations and repair estimates are provided prior to initiating work. All flat-rate service fees, replacement component costs, and taxes are due upon completion of the service appointment unless alternative corporate billing terms are established in writing.

5. Scheduling & Onsite Access

Appointment windows are provided in good faith. While we strive to maintain exact arrival times, delays due to traffic, severe weather, or complex prior repairs may occur. We will notify you promptly of any schedule adjustments.

6. Cancellation & Rescheduling

Appointments may be canceled or rescheduled without charge up to 24 hours prior to the scheduled service time. Refer to our Refund & Cancellation Policy for full details on late cancellations.

7. Service Protection & Liability Limits

All replacement parts supplied and installed by GeekSmart Appliance carry a 90-day parts and labor protection policy. Our liability for any claim arising out of service performance shall not exceed the total amount paid by the customer for that specific service call.

8. Intellectual Property

All logos, website copy, graphic designs, icons, and software scripts displayed on this website are the property of GeekSmart Appliance and are protected by applicable copyright and trademark laws.

9. User Conduct & Responsibilities

Users agree not to misuse our digital platforms, submit false service requests, tamper with diagnostic scripts, or engage in abusive conduct toward our support staff or technicians.

10. Indemnification

You agree to defend, indemnify, and hold harmless GeekSmart Appliance from any claims, damages, or expenses resulting from your breach of these Terms or unauthorized equipment alterations.

11. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of British Columbia, Canada. Any legal proceedings shall be conducted exclusively within the courts of British Columbia.

12. Contact Information